Continue reading »]]>

If all fails, format your drive.

It will delete all the data from your Digital Voice Recorder and make it fresh and will remove all errors caused by corrupted files. You may wish to copy all of the data off the recorder before you perform the format, as all data will be deleted!

How do I format my flash drive?

Insert you voice recorder to the usb port on your computer and right click the detected removable drive,

from the menu select format the drive.

In the File System drop down, you will see FAT and FAT32. So which one to select?

If you right click Removable Drive >Properties

The General Properties of the Digital Voice Recorder reveals it is FAT, so select FAT in the format utility.

Then just select “Quick Format” and “Start” and all data will be deleted .

Unplug the voice recorder, turn it off and back on again.

Continue reading »]]>

UltraDisk® ACT Sound Conversion Tool version 1.45

The UltraDisk® sound conversion tool is used for converting the digitally compressed audio files of the type: .rcd or .rec or .act, which were recorded using an UltraDisk® Digital voice recorder and USB Flash Devices.

When installed launch the Sound Convert tool,
It will convert the recorded file to a .wav or .mp3 file.
These files can then be played back on your computer as a .wav file or .mp3 file.

Windows only

 

Download ACTtoWAVconversion 2.07MB ZIP FILE

Download the ZIP file and extract to the desktop. Read the read me file for additional installation instructions.

Continue reading »]]>

Telephone recording.

Connect the telephone recording adapter between the handset & base station of the phone & connect a cassette recorder or digital voice recorder with a 3.5mm audio socket to record both sides of a two-way telephone conversations.
Suitable for use with telephones fitted with plug-in handset cords and base units
.

How do I connect it up?

Remove the cable from the base of the phone this is the part that connects to the adapter block. plug the adapter into the end of the cable that was going into the baseunit and then connect it back to the base of the phone with the additional cable we provide, ensuring you have inserted the cables fully, you have split the line. The audio cables from the adapter can then go into any device that can record. Recording will ensure both sides of the conversation are recorded.

Please note that the adapter is connected to the baseunit and not the box on the wall.

About the UltraDisk RJ11 Telephone recording adapter

The connector supplied on the UltraDisk telephone adapter is of the RJ11 2 pin type, it is regarded as a standard telecoms connection for UK and US telephones (base unit).The most familiar registered jack is probably the RJ11. This is a modular connector wired for one plain old telephone service line (using two wires out of six available positions), and is found in most homes and offices in most countries of the world for single-line telephones.[1] Essentially all one, two, and three line analog telephones made today (2009) are meant to plug into RJ11, RJ14, or RJ25 jacks, respectively.

Recent telephones now use RJ11 4pin if they require power to the telephone, or if they are of a digital nature (eg. PABX), if you are of the latter alternative solutions would be required to intercept digitally.

The adapter is not intended to connect direct to the BT wall socket as it goes into the phone base of the telephone as shown in the diagram above. Your phone should have a cable going into its base, it is this you need to disconnect connect to by splitting that line, with the adapter just before the telephone. Remove the main telephone line from the telephone base unit and connect the RJ11 end into one side of the adapter, connect the short RJ11 line in the kit to the base unit of the telephone.

Problems?

Remove ADSL filter attached to the line, can you try it without to rule this out ADSL filtering.

Do you have another telephone to try it on, one that may not need power (is it a cordless handset?).

It may be possible to resolve RJ11 power issues, with a double BT adaptor connecting to the Bt socket with a BT to RJ11 modem lead if you have one. (this also is the telephone lead provided by Sky if you have digital TV, you know the really long one that nobody ever leaves plugged in)

Please contact us for advice on telephone recording solutions.

Continue reading »]]>

In some cases, you may find that your permission on your computer do not allow you to view the recorded files on your digital voice recorder when you connect it to your computer. Some recording may be saved as system files. To rectify this issue Microsoft article should be followed to ensure that you are viewing all files/folders available.

If your computer is within an office environment and you do not have the priveleges to do this, please contact your IT team and they will make the changes for you.

Please make the following changes and reconnect your voice recorder when completed.

http://support.microsoft.com/kb/141276

This article describes how to view hidden and system files in Windows Explorer, Windows NT Explorer, My Computer, and the Find tool. By default, Windows does not display hidden and system files.

To view hidden and system files, use one of the following methods.

Computers Without the Internet Explorer 4.0 Windows Desktop Update

• Double-click My Computer.
• On the View menu, click Options.
• On the View tab, click Show All Files, and then click OK.

Computers with Internet Explorer 4.0 Windows Desktop Update or Windows 98

• Double-click My Computer.
• On the View menu, click Folder Options.
• Click the View tab.
• In the Advanced Settings box, click Show All Files, and then click OK.

When you enable the Show All Files option, the following file types are displayed:

• .dll – Program extension
• .sys – System file
• .vxd – Virtual device driver
• .386 – Virtual device driver
• .drv – Device driver

Note that any hidden files are also displayed.

Continue reading »]]>

About Audacity

Audacity is a free, easy-to-use and multilingual audio editor and recorder for Windows, Mac OS X, GNU/Linux and other operating systems. You can use Audacity to:

• Record live audio.
• Convert tapes and records into digital recordings or CDs.
• Edit Ogg Vorbis, MP3, WAV or AIFF sound files.
• Cut, copy, splice or mix sounds together.
• Change the speed or pitch of a recording.
• And more! See the complete list of features.

UltraDisk® are approved cd distributors of the Audacity product, the latest version is also available to download on line.
Select your operating system to download the latest version of the free Audacity sound editor

Download

Select your operating system to download Audacity:

Continue reading »]]>

Please insert the USB cable which accompanying with the recorder into the "USB Jack", and connect the USB cable with the computer, the screen of voice recorder will display USB:

The recorder has the full function of standard USB flash disk

Your operating system should detect the digital voice recorder as an external USB device, no drivers should be needed to perform a simple data transfer /link. (unless you have a very old windows operating system, which you will need to install the USB drivers to your windows OS)

When detected, you will be presented with a number of options, select from the menu on screen to play, view, edit & copy files…