Returns Policy & Data Protection

All our products are subject to one year manufacturer's warranty

If you would like to return goods that you bought through this shop please ensure that the item is returned with our returns form.

Any orders placed are subject to your rights of cancellation pursuant to the Consumer Protection (Distance Selling) Regulations 2000, except in respect of supply of audio or video recordings or computer software if you have unsealed their packaging.

You may exercise this right either by writing, e-mailing or telephoning or using facsimile transmission. In each case you must return your item with the uket returns form

please download our returns form here

Following receipt of your item and form we will contact you to process your return. Please note that the cost of sending the goods back to us where you wish to cancel for reasons which are not due to product performance or description will be payable by you. P&P charges will not be refunded save for in circumstances where the goods are deemed to have been defective.

The address for returns is :

Customer Returns & Exchanges
UKET
poBox 326
Manchester
England
M28 2YW

If you are unsure, please contact us.