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Returns Policy & Data Protection
All our products are subject to one year manufacturer's warranty If you would like to return goods that you bought through this shop please contact us within 7 days to get a returns authorisation. Do not return goods without this authorisation . Any orders placed are subject to your rights of cancellation pursuant to the Consumer Protection (Distance Selling) Regulations 2000, except in respect of supply of audio or video recordings or computer software if you have unsealed their packaging. You may exercise this right either by writing, e-mailing or telephoning or using facsimile transmission. In each case you must notify us within seven days from the date of delivery. Following receipt of your notice we will contact you to arrange return of the goods. Please note that the cost of sending the goods back to us where you wish to cancel for reasons which are not due to product performance or description will be payable by you. P&P charges will not be refunded save for in circumstances where the goods are deemed to have been defective. The address for service of the notice of cancellation are : Customer Support Department UKET poBox 326 Manchester M28 2YW |